We help your business grow, optimizing your business processes with good practices, world-class methodologies, and digitizing them with CRM software, so you will have better results in less time.
The sales executive’s mission is to sell as much as possible, as soon as possible. Creantis Sales helps the seller to be more effective, focusing on the opportunities with the highest probability of closing; and at the same time, it helps the sales manager to support his team to exceed his goals. To do this, we combine world-class sales methodologies with the opportunity management features of our CRM software.
The marketing area has great challenges to attract and retain customers. Digital marketing generates many prospects, but these are lost when they are not taken care of quickly. Mass emailing has a low response when the message is not of interest to the client.
The CRM approach brings strategic recipes to carry out effective attraction and retention campaigns, B2B or B2C.
Creantis Marketing offers strategic recipes that will be put into action quickly and simply thanks to the campaign management features of our CRM software.
82% of customers who leave do so due to poor customer service. For this reason, the number one priority of companies is to improve the customer experience.
The CRM approach brings principles and recipes to optimize customer interaction. The ITIL methodology brings good practices to effectively address complaints, claims, guarantees, post-sale, and other customer requests. Creantis Service is the combination of the CRM approach, the ITIL service process framework and our CRM software.
Virtually all areas of a company serve internal customers. The most typical case is the IT area, which receives support requests and requirements from other areas. Human Resources, Logistics, Finance, also receive varied requirements that are not automated in a system. A collaborator can request an estimate of their taxes towards the end of the year, the projects area can request the creation of codes in the ERP to make a purchase order, etc.
Our help desk solution allows you to keep track of these service requests and attend to all of them, allowing the company to operate quickly and creating a climate of high collaboration.
The financial health of our companies depends on the speed and effectiveness of collections. The delay in the payment of invoices, bills and other documents, puts the operation of the company at risk. The ERPs can tell us what the accounts receivable are, but they do not help to collect them. Our collection solution allows proactive actions to be taken by notifying customers in advance of upcoming bill due dates; allows you to track the payment of overdue invoices; record payment commitments; negotiate partial or package bill payments; and escalate to assertive and judicial collection stages.